How can you enhance user satisfaction with RUM?

Real User Monitoring (RUM) can improve user satisfaction through:

  • Identifying and addressing performance issues: RUM provides insight into actual user experiences, allowing for the diagnosis and remediation of performance bottlenecks.

  • Personalizing the user experience: RUM data aids in understanding user behavior and preferences, allowing for tailored content and functionality to increase engagement.

  • Proactive issue resolution: RUM allows for the discovery and resolution of problems before they affect a large number of users, minimizing disruptions.
    RUM input drives constant application optimization and refinement to better match user needs.

  • Organizations may dramatically increase overall user satisfaction and loyalty by employing RUM to improve performance, personalize experiences, handle issues proactively, and iterate continually.

Documentation : RUM